Greencore Group


SHE Management System
Safety, Health and Environmental Guidelines

another Head Office Link

LEVEL 3 GUIDANCE - Section: 03.150.SHE
Prepared By: T Chambers
Approved By: V Craig
Date: AUG 1998 - Rev: - ISSUE 1

Bomb and Terrorist Threats
in Office Buildings and Business Space

 

ACTION BY TELEPHONISTS ON RECEIPT OF A THREAT

1. IMMEDIATE

1.1 Immediately alert someone else if possible
(so that Management can be informed)
but...

DO NOT PUT DOWN THE HANDSET

OR CUT OFF THE CALLER

 
1.2 Obtain as much information as you can.
 
1.3 Try to keep the caller talking
(apologise for bad line, ask him/her to speak up etc.)
 
1.4 Complete the form made available by your Company Supervisor.

Click Here advice@hazlewoodtech.com
to request an Email copy of our receptionist telephone questionnaire guide

This form is based on an example from "Bombs - Defusing the Threat"
published by the Metropolitan Police.

  
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Revised: December 01, 2004.
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